Service level math. Compute allowed downtime for any uptime target, or enter actual downtime and check if you breached.
Formula: allowed downtime = period × (1 − target). 99.9% of 30 days is 43.2 min; 99.99% of a year is 52.6 min.
| Provider | Service | SLA | Note |
|---|---|---|---|
| AWS | EC2 (multi-AZ) | 99.99% | — |
| AWS | S3 Standard | 99.90% | availability |
| GCP | Compute Engine (multi-zone) | 99.99% | — |
| Azure | Virtual Machines (multi-zone) | 99.99% | — |
| Stripe | API | 99.95% | — |
| Cloudflare | Edge network | 100% | business plans |
| Twilio | Programmable Messaging | 99.95% | — |
| GitHub | Enterprise Cloud | 99.90% | — |
| Slack | Enterprise Grid | 99.99% | — |
| Zoom | Meetings | 99.99% | — |
Source: published provider SLA docs 2024–2025. Monthly service commitment for the headline service. Read the fine print — most exclude scheduled maintenance.
Structured PIR generator. Severity, timeline, impact, root cause, action items, lessons — exports as markdown or prints for the all-hands.
Generate a rotation from a team list. Daily or weekly shifts, custom handoff time, ICS calendar export. Team mode shares the schedule across the workspace.
Quick pipeline visibility for support tickets. P0–P3, status, assignee, age. Flags stale tickets by priority. Shared in team mode — not a full bug tracker.
Service level math. Compute allowed downtime for any uptime target, or enter actual downtime and check if you breached.
Formula: allowed downtime = period × (1 − target). 99.9% of 30 days is 43.2 min; 99.99% of a year is 52.6 min.
| Provider | Service | SLA | Note |
|---|---|---|---|
| AWS | EC2 (multi-AZ) | 99.99% | — |
| AWS | S3 Standard | 99.90% | availability |
| GCP | Compute Engine (multi-zone) | 99.99% | — |
| Azure | Virtual Machines (multi-zone) | 99.99% | — |
| Stripe | API | 99.95% | — |
| Cloudflare | Edge network | 100% | business plans |
| Twilio | Programmable Messaging | 99.95% | — |
| GitHub | Enterprise Cloud | 99.90% | — |
| Slack | Enterprise Grid | 99.99% | — |
| Zoom | Meetings | 99.99% | — |
Source: published provider SLA docs 2024–2025. Monthly service commitment for the headline service. Read the fine print — most exclude scheduled maintenance.
Structured PIR generator. Severity, timeline, impact, root cause, action items, lessons — exports as markdown or prints for the all-hands.
Generate a rotation from a team list. Daily or weekly shifts, custom handoff time, ICS calendar export. Team mode shares the schedule across the workspace.
Quick pipeline visibility for support tickets. P0–P3, status, assignee, age. Flags stale tickets by priority. Shared in team mode — not a full bug tracker.